Maui Cruisers Car Rental FAQ
Frequently Asked Questions (FAQ)
Maui Cruisers FAQ
Here’s our most frequently asked Cheap Maui Car Rental questions
A)
Major Credit Cards
Bank Debit Cards
We do not accept cash or travelers checks
B)
Valid driver’s license
C)
Proof of insurance on a vehicle in the USA or Canada
We will ask you to leave the vehicle in the airport parking lot and we will give you a designated location prior to your departure.
The minimum age requirement is 21 years old and we do not charge any special charges if you are under 25 years old
Our insurance company requires that you have proof of insurance on a vehicle in the United States or Canada.
We will leave the vehicle for you directly across from baggage claim we will text you images of the vehicle as well as specific pick up directions and if you have any trouble or phone lines are on 24 x 7
We will text you specifics on where exactly to leave your rental in the parking lot. Basicaly the same place you picked it up. We make it super easy.
If you have locked yourself out of the vehicle and you can actually see the keys you can call any locksmith or towing company of your choosing to get back into the vehicle. You can call Maui Cruisers but our rates are similar to either of those parties.
No need to do anything ! We do maintenance on all our cars regularly between rentals and keep everything reliable and running well.
Call 808-283-0688 to report the issue and unless it’s a minor issue we will absolutely replace the vehicle as quickly as possible usually within an hour.
All of our vehicles have a spare tire in the trunk or in the case of our minivans underneath the chassis of the vehicle.
Please install the spare tire and call Maui Cruisers for further instructions.
You can rent a vehicle with an international drivers license but you still must have proof of insurance on a vehicle in the United States or Canada.
Maui Cruisers only has the ability to deliver and pick up vehicles at Kahului Airport (OGG)
Visa, MasterCard, American Express,
Discover as well as all BankCards (debit)
At Maui Cruisers we know rental prices are always changing and we want to be there for our customers with competitive price quotes for as long as possible. So we honor our quotes for a full 30 days.
At Maui Cruisers we know every now and then things come up and people have to cancel. And we want to extend our aloha spirit so that all of our customers have up until 24 hours prior to their flight to cancel their reservation with no cancellation fee.
Maui Safe Driving Tips
We offer the following advice when you get behind the wheel of a car here: Don’t speed , don’t tailgate and most of all don’t blow your horn (unless it is a dire emergency). There are very few places on earth more precious to visit than here. So try to slow down and enjoy the relaxed pace of the tropics. After all isn’t that one of the reasons you came here?
“Don’t tailgate” is as much about respecting the person in front of you, as it is about your own self respect. If you are tailgating the person in front of you, you are creating animosity in that person which could very well come back to you in a negative way. It sounds crazy but people who live here are sensitive to and believe in these types of philosophies. So while you are here on this beautiful island, remember to relax, enjoy the ride and feel the Maui aloha!.
Drive with aloha & don’t get into situations where you need to use your horn! Its about slowing down with respect and having aloha for other drivers on the road, as well as peace and quiet on an already crowded island. Alot of times we blow our horn because we are impatient to get “there” but remember right now you are ! And where you wanna go will be there, so roll with the flow and drive with aloha ~ relax and enjoy the ride !!
Maui Car Rental Google Reviews
Paul was super cool to work with on getting a rental car in Maui. He truly has the Aloha spirit. We were able to book a car with breeze and he is very responsive. He gave us the proper instructions on getting the car and we didn’t have a problem with the car during our stay. We took it on our journey on the road to Hana and even went up to Haleakala summit. Thanks, Paul for a reliable car.
Michele B. – Local Guide, Maui Hi
Best Maui Car Rental Review
Enel M. – Los Angeles, CA
ExcellentBased on 237 reviewseL185954 LAU2024-07-21Renting a car from Paul and Josie of Maui Cruisers was an easy, pleasant experience. Pickup and drop-off at the airport was very convenient. The cost was far less than what we would have paid through other rental car places, even through Costco. Easily the lowest price around, especially if you're planning an extended rental. Highly recommended! Made our vacation that much nicer!!Ann Lowery2024-06-10Josie was great to deal with. I wish I'd know about Maui Cruisers years ago! Mahalo for the great service. I will be coming back year after year from now on.William London2024-06-02It was the best rental car service I ever had. 100 stars , Josie was extremely professional and I highly recommend, I’m sending all my guest to her. Please use this company, because they are the best on Maui.Layton Poch2024-05-25Best experience with Josie!! Definitely will be renting from her every time we are in Maui! She is super responsive and makes sure her customers are always satisfied!! Can’t recommend Maui cruisers enough!Linda Z.2024-04-18The reviews are true! It was so easy to rent a car, pick it up in the parking lot, drop it at the parking lot. This is truly the way to go. This company is responsive, on the ball, trustworthy and with genuine aloha. We could not be more pleased. Highly recommend bypassing the typical car rental companies and book it with this business.Dean Henley2024-03-17I highly recommend Maui Cruisers if you want a reliable clean vehicle at the lowest price on the island. Just be aware that their vehicles can be older with a few dings and scratches. Ours was 2003 Corolla with manual windows, but everything was mechanically sound, worked fine, AC worked great. The owners, Josie and Paul, are responsive and easy to work with. When we had a headlight burnt out, they dropped off a replacement vehicle the next day. It is very convenient to pickup and drop off the car right at the airport. We would rent from them again.Ms. Rodopoulos2024-03-16Maui Cruisers is AMAZING! Paul and Josie really take care of their customers (so responsive)....so convenient (walk a few steps and pick up car as soon as you depart from the airport...same thing for the return of the car. And the price/savings cannot be beat!!!! The cars are clean and the AC works beautifully! We will 100% be using Maui Cruisers again and will be recommending them to our family and friends as well! We wish them the very best! :) Lisa and Drew (from Toronto, Canada)Nancy Sizer2024-03-15Josie was very helpful. She was very nice to talk to. We loved the ease of picking up and dropping off the car at the airport parking lot. The suv we rented was very clean. Extra surprise was having a sunroof we weren’t expecting. We loved the price too. We will rent from them again and recommend others do too.