Maui Cruisers Car Rental FAQ

Frequently Asked Questions

Questions about Renting A Car With Maui Cruisers Car Rental Service ?

We Got Answers !!

Here are some of the most frequently asked questions explaining how it works with Maui Cruisers Car Rental Service. Take a look and if you need any more help please give us a call.

We will leave the vehicle for you directly across from baggage claim we will text you images of the vehicle as well as specific pick up directions and if you have any trouble or phone lines are on 24 x 7

We will text you specifics on where exactly to leave your rental in the parking lot. Basicaly the sme place you picked it up. We make it super easy.

Call 808-283-0688 to report the issue and unless it’s a minor issue we will absolutely replace the vehicle as quickly as possible usually within an hour.

All of our vehicles have a spare tire in the trunk or in the case of our minivans underneath the chassis of the vehicle.
Please install the spare tire and call Maui Cruisers for further instructions.

If you have locked yourself out of the vehicle and you can actually see the keys you can call any locksmith or towing company of your choosing to get back into the vehicle. You can call Maui Cruisers but our rates are similar to either of those parties.

The minimum age requirement is 21 years old and we do not charge any special charges if you are under 25 years old

The minimum age requirement is 21 years old and we do not charge any special charges if you are under 25 years old

Our insurance company requires that you have proof of insurance on a vehicle in the United States or Canada.

You can rent a vehicle with an international drivers license but you still must have proof of insurance on a vehicle in the United States or Canada.

Maui Cruisers only has the ability to deliver and pick up vehicles at Kahului Airport (OGG)

Due to the worldwide coronavirus pandemic all of our customers have up until  24 hours prior to their flight to cancel their reservation

A)
Major Credit Cards
Bank Debit Cards
We do not accept cash or travelers checks

B)
Valid driver’s license

C)
Proof of insurance on a vehicle in the USA or Canada

We will ask you to leave the vehicle in the airport parking lot and we will give you a designated location prior to your departure.

Visa, MasterCard, American Express,
Discover as well as all BankCards (debit)

Maui Safe Driving Tips

We offer the following advice when you get behind the wheel of a car here: Don’t speed , don’t tailgate and most of all don’t blow your horn (unless it is a dire emergency). There are very few places on earth more precious to visit than here. So try to slow down and enjoy the relaxed pace of the tropics. After all isn’t that one of the reasons you came here?

“Don’t tailgate” is as much about respecting the person in front of you, as it is about your own self respect. If you are tailgating the person in front of you, you are creating animosity in that person which could very well come back to you in a negative way. It sounds crazy but people who live here are sensitive to and believe in these types of philosophies. So while you are here on this beautiful island, remember to relax, enjoy the ride and feel the Maui aloha!.

Drive with aloha & ‘don’t blow your horn’ is about respect and aloha for other drivers on the road, as well as peace and quiet on an already crowded island. Alot of times we blow our horn because we are impatient to get “there” as stated above (sound familiar?). Again remember that the “there” we want to get to isn’t going anywhere. Relax and enjoy the ride !!

Car Rental Testimonial

Paul was super cool to work with on getting a rental car in Maui. He truly has the Aloha spirit. We were able to book a car with breeze and he is very responsive. He gave us the proper instructions on getting the car and we didn’t have a problem with the car during our stay. We took it on our journey on the road to Hana and even went up to Haleakala summit. Thanks, Paul for a reliable car.

Michele B. – Local Guide, Maui Hi

Car Rental Testimonial

Excellent customer service & great cars at terrific prices. Went to Maui for the first time & was shocked by the price of rental cars. Found this great little company through a YouTube video reviewing car rental in Maui. If you’re looking for a reliable car & aren’t worried about it being the latest model this is the company to go with. I paid half of what I was being quoted by Hertz, Avis, etc. the car was clean, reliable & worked perfectly. Easier than dealing w/ the big companies too. Less waiting around, just picked up the car from the spot they told me the car would be at & I was off. Return was a simple as parking in the public lot.

Jason K. – Los Angeles, CA

Car Rental Testimonial

It was our first time in Maui and having the flexibility to go from A to B was a must. Paul was phenomenal since the first time we spoke, he was transparent with the information and price. The Toyota Corolla was awesome, AC cold as can be and no issues at all in our 12 day booking. We got to explore Maui in full comfort. He even accommodated a car seat for our daughter! Definitely recommend booking with him, we sure will when we come back to Maui. Thanks Paul! 😊

Enel M. – Los Angeles, CA

“Dude! Its not rocket science, the big boys just can’t compete with our local aloha service! Plus we have THE Lowest Car Rental Rates on the entire island of Maui… Guaranteed!”

Call Paul !